iCandles
iCandles
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Before the Moment

Your iCandles Candle Care Guide

Everything you need to care for your candle, support optimal performance, and enjoy every moment safely.


FIRST BURN
Allow the melted wax to reach the edges of the container. This helps create an even wax pool and promotes a longer-lasting candle.


TRIM YOUR WICK
Before each burn, trim the wick to approximately ¼ inch (6 mm). A properly trimmed wick helps produce a cleaner flame, minimizes soot, and improves the overall burn experience.


PREVENT TUNNELING
Allow the wax to melt evenly across the entire surface to help prevent tunneling and ensure you enjoy every ounce of fragrance.


GET THE BEST SCENT THROW
• Burn your candle in an appropriately sized room.
• Keep doors and windows closed when possible.
• Trim the wick before each use.
• Avoid placing the candle directly beneath fans or air vents.


BURN TIME
For optimal performance and safety, burn your candle for 2–4 hours at a time. Avoid burning continuously for extended periods, as this may overheat the container and reduce overall candle performance.


KNOW WHEN TO STOP
Discontinue use when approximately ½ inch (1.3 cm) of wax remains at the bottom of the container. This helps prevent excessive heat from transferring directly to the vessel.


MAKE YOUR CANDLE LAST LONGER
• Trim the wick before every burn.
• Burn 2–4 hours each session.
• Allow a full melt pool to form.
• Keep the candle away from drafts.
• Store in a cool, dry place with the lid on when not in use.


CANDLE SAFETY

✓ Never leave a burning candle unattended.
✓ Keep away from children and pets.
✓ Place candles on a stable, heat-resistant surface.
✓ Keep away from curtains, paper, decorations, and other flammable materials.
✓ Extinguish the flame before leaving the room.
✓ Never move a candle while the wax is hot or liquid.
✓ Always burn within sight.

Lighting a scented candle on a tray.

FREQUENTLY ASKED QUESTIONS

Find answers to common questions about iCandles, our products, and services.

1. What is iCandles?
iCandles creates handcrafted candles that combine distinctive designs, fragrance, and memorable experiences.


2. What makes iCandles different?
Our candles are designed to make an impression—from desserts and cocktails to romance, relaxation, and celebration.


3. Are iCandles candles handcrafted?
Yes. Each candle is handcrafted, so slight variations may naturally occur.


4. What types of wax do you use?
Depending on the design, we use gel wax, soy wax, or other selected candle formulations.


5. Does every candle have the same fragrance?
No. Each fragrance is selected to complement the candle’s design and experience.


6. Can iCandles be burned or displayed?
Both! Enjoy the design, then when you’re ready, Light the Moment™.


7. Do you offer gifts and gift cards?
Yes. iCandles offers memorable gifting options and gift cards for special occasions—or just because.


8. What other products do you offer?
Select wax melts, tealights, iLighters, snuffers, warmers, and candle accessories.


9. Do you create custom candles?
Yes. We welcome custom requests for gifts, events, businesses, retailers, and special occasions.


10. Do you ship and offer local delivery?
Yes. Shipping is available, with local delivery available for qualifying Phoenix-area orders.


Still have a question? We're here to help.

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Copyright © iCandles Light the Moment™  - All Rights Reserved.

  • Making Candles Fun!
  • Custom Candle Designs
  • iCandles Academy
  • Gift Cards
  • Retail Partner Program
  • Brand Ambassador
  • About iCandles
  • Candle Care & FAQ
  • Contact iCandles
  • Wear the Light
  • Terms and Conditions

Light the Moment™

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